Storecrew Terms of Service

Effective 2026-09-08, Free plan and Team chat sections added 2026-10-29 · storecrew.app

The service

Storecrew provides scheduling, a time clock, checklists and related reports for organisations that sign up. The organisation (its owner) is responsible for the data it enters, for inviting the right people, and for using the time and pay figures in line with local labour law. Storecrew is a tool, not a payroll or legal service.

Accounts

Keep your password to yourself. An owner may create a login for a crew member with a temporary password; that person must choose their own password at the first login. You may delete your account at any time in the app.

Acceptable use

Do not use Storecrew to store data you are not allowed to hold, to harass anyone, or to attack the service.

Free plan

Free plan. The Free plan is free of charge with no time limit for one location and up to 20 staff, and includes the features and monthly limits shown on our pricing page (currently 10 AI reads per location per month, reset on the 1st of each month, UTC). Features beyond those limits require a paid plan.

Changes. We may change the Free plan's features or limits. We will tell account owners by e-mail and in the app at least 30 days before a change that reduces them. If we ever stop offering the Free plan, we will give at least 90 days' notice and you can export your data (staff, schedules, time records) before then.

Fair use. One Free plan per business. You may not split one business into several accounts to stay within the limits. We may limit or suspend use that harms the service or other customers.

No service-level commitment. The Free plan is provided as is, without uptime or response-time commitments.

Team chat

Team chat. Use chat for work. Don't post content that is unlawful, harassing, threatening, sexually explicit, or that shares someone's personal information without their permission. Report a message or block a person from the message menu; we review reports to Storecrew within one business day and may remove content or suspend accounts that break these rules. Your company may also handle reports under its own workplace policies. We don't monitor chats and one-to-one conversations aren't visible to your company's admins.

Availability and changes

We aim for the service to be available at all times but do not guarantee it. Features may change; we will keep the core (schedule, clock, checklists) working. Pricing, when introduced, will be announced in the app before it applies to an organisation.

Liability

The service is provided as is. To the extent permitted by law, Storecrew is not liable for indirect losses arising from its use, including payroll errors from data entered by the organisation.

Contact

support@storecrew.app